Position - Senior Business Analyst – ERP / Digital Transformation

Department - Business Delivery / Technology

Work Mode - Offline

Location - Coimbatore

Years of Experience - 5 to 8 Years

Reporting Head - Project Manager / Head of Business Deliveries

Primary Skills - Business Requirement Gathering, ERP Functional Understanding, Process Mapping (As-Is / To-Be), BRD & SDD Documentation, Stakeholder Management, SIT/UAT Support, Data Analysis & Validation, Odoo ERP Functional Knowledge, Agile/Waterfall Methodologies

Requirements

• 5–8 years of experience in Business Analysis, preferably in ERP / Digital Transformation projects

• Experience in CRM, Sales, Manufacturing, Logistics, or Supply Chain domains

• Strong expertise in requirement gathering, functional documentation, and process mapping

• Exposure to ERP systems such as Odoo or similar platforms

• Good understanding of project lifecycle and implementation processes

• Familiarity with Agile / Waterfall methodologies

• Strong analytical, communication, and stakeholder management skills

• Ability to identify process gaps and recommend business improvements

• Experience in testing support, data validation, and implementation activities

Roles and Responsibilities

• Gather, analyse, and document business requirements across multiple business functions

• Prepare BRD, SDD, process flows, and business process checklists

• Translate business requirements into functional specifications and scalable solutions

• Collaborate with stakeholders, developers, QA teams, and project managers for smooth project delivery

• Conduct As-Is and To-Be process mapping and identify process improvement opportunities

• Support data migration, data validation, and master data management activities

• Participate in CRP, SIT, and UAT phases and assist in defect tracking

• Support user training, change management, and documentation activities

• Ensure delivered solutions align with business and user requirements

• Identify risks, inefficiencies, and continuous improvement opportunities

Position - Business Development Executive

Department - Sales

Work Mode - Offline

Location - Coimbatore

Years of Experience - 3 to 4 Years

Reporting Head - Vice President (Marketing)

Primary Skills - Communication Skills, Negotiation Skills, ERP Sales, CRM Tools, Sales Analytics Tools, Client Relationship Management, Lead Generation

Requirements

• Minimum 3+ years of experience in software sales or business development
• Preferably experienced in ERP or software development services sales
• Strong understanding of ERP systems and software development lifecycle
• Excellent communication, presentation, and negotiation skills
• Ability to build and maintain strong client relationships
• Good understanding of market trends and client requirements
• Familiarity with CRM software and sales analytics tools
• Self-motivated and target-oriented mindset
• Ability to work independently and collaboratively in a team environment

Roles and Responsibilities

• Identify and generate new business opportunities through lead generation and market research
• Build and maintain strong relationships with existing and potential clients
• Conduct client meetings, sales discussions, and product presentations
• Understand client requirements and provide suitable ERP/software solutions
• Prepare proposals including pricing, scope, and timelines
• Coordinate with technical and delivery teams for accurate solution presentation
• Negotiate contracts and close business deals effectively
• Track market trends, competitor activities, and client needs
• Maintain CRM records, sales pipelines, and regular sales reports
• Ensure smooth project handover and client communication during implementation

Job Title: Project Manager – ERP / Digital Transformation

Role Overview

We are seeking an experienced Project Manager with a strong foundation in managing large-scale business and IT transformation initiatives.

The ideal candidate should possess deep expertise in end-to-end project delivery with the ability to bridge business requirements and technology solutions and drive measurable operational impact, especially across Sales, supply chain, Manufacturing, logistics domains.

Key Responsibilities

· Lead and manage end-to-end ERP and digital transformation initiatives across key business functions including CRM, Sales, Accounting, Manufacturing, Supply Chain, and Logistics.

· Own full project lifecycle delivery — from pre-study, requirement gathering, and solution design through to deployment, go-live, and post-implementation support.

· Establish and drive strong project governance, ensuring adherence to defined timelines, scope, quality standards, and delivery frameworks.

· Collaborate closely with clients, business analysts, and technical teams to translate business requirements into structured deliverables and scalable solutions.

· Convert client business processes into comprehensive documentation, including Business Requirement Documents (BRD) and Solution Design Documents (SDD).

· Coordinate with cross-functional stakeholders — Business Analysts, Developers, Quality Analysts, Head of Business Deliveries, and Head of Technical Deliveries  to ensure seamless execution and delivery alignment.

· Identify process gaps, inefficiencies, and risks, and lead continuous improvement initiatives to enhance operational effectiveness and delivery performance.

· Ensure strong alignment between business objectives and implemented solutions, driving value realisation for clients.

· Lead key implementation milestones, including Conference Room Pilot (CRP), System Integration Testing (SIT), User Acceptance Testing (UAT), User Training, Cutover, and Go-Live.

· Manage cross-functional teams and act as the primary point of contact for stakeholders, ensuring clear communication and effective decision-making.

· Drive user adoption and change management initiatives, ensuring smooth transition and successful solution rollout.

Performance Measurement Criteria

· Project Delivery Success Rate – Measures adherence to defined scope, timelines, and budget commitments

· Client Satisfaction (CSAT) – Assesses client feedback and overall engagement quality post project delivery

· Solution / ERP Adoption Rate – Evaluates the level of system utilisation across business functions after go-live

· Requirement to Delivery Accuracy – Measures the alignment between documented business requirements and the delivered solution

· Change Management Effectiveness – Assesses the success of transition and adoption with minimal resistance from stakeholders

Team Structure & Reporting

· Manage a cross-functional team of 5–10 members (Business Analysts, Developers, QA)

· Act as a bridge between Business, Technology, and Leadership teams

· Report to Head of Business Deliveries 

Required Qualifications & Experience

· 8–10 years of experience in Project Management, CRM, Sales, Logistics, or Supply Chain IT

· Strong experience in end-to-end project delivery (ERP implementation experience preferred)

· Exposure to ERP platforms (Odoo or similar systems) will be an added advantage

· Proven expertise in business process re-engineering and solution delivery

· Hands-on experience in project management methodologies (Agile/Waterfall) and governance frameworks

· Strong understanding of CRM, Procurement, Production, Logistics, and Distribution processes

Certifications (Preferred)

· PMP (Project Management Professional)

· Agile / Scrum Certifications (CSM / SAFe / equivalent)

· ERP certification (Odoo or similar – optional)

Core Skills & Competencies

· Project Management & Delivery Leadership

· ERP / Digital Transformation Exposure

· Stakeholder & Client Management

· Planning, Execution & Governance

· Business Process Optimisation

· Risk & Issue Management

· Project driven Decision Making

· Strong Communication & Leadership Skills

Behavioural Competencies

· Strong ownership and proactive mindset

· Excellent problem-solving and analytical thinking

· Strong stakeholder engagement and collaboration skills

· Ability to drive change and influence decisions

· High accountability and delivery focus

Why Join Us?

· Opportunity to lead high-impact digital transformation initiatives

· Work at the intersection of business operations and technology

· Drive tangible business outcomes and process improvements

· Be part of a growing, process-driven, and forward-thinking organisation

 Roles and Responsibilities:

·        Conduct market research to identify potential clients and industry trends.

·        Generate new leads through various channels, including cold calling, email campaigns, networking events, and social media platforms.

·        Engage with prospects to understand their software requirements and business needs.

·        Conduct product demonstrations and presentations to showcase the value proposition of our ERP solutions.

·        Build and maintain relationships with key decision-makers within target organizations.

·        Collaborate with the sales team to develop and implement effective sales strategies and tactics.

·        Negotiate contract terms and close sales deals to achieve revenue targets.

·        Provide timely and accurate sales reports, forecasts, and pipeline updates.

·        Stay updated on industry trends, competitors, and emerging technologies to identify new business opportunities.

·        Participate in industry events, conferences, and trade shows to enhance brand visibility and network with potential clients.

Requirements:

·        Proven experience of 5+years in ERP sales is required.

·        Strong knowledge of lead generation techniques and sales methodologies.

·        Excellent sales and negotiation skills, with a track record of achieving and exceeding sales targets.

·        Demonstrated ability to understand customer needs and articulate product features and benefits effectively.

·        Exceptional communication and interpersonal skills to build rapport with clients and internal stakeholders.

·        Self-motivated and driven to succeed, with a proactive and results-oriented mindset.

·        Ability to work independently as well as collaboratively within a team environment.

·        Proficiency in using CRM software and other sales tools.